What is No Cost to Biller?
"No-Cost-to-Biller" is an integrated model of processing which allows collection agencies and other approved companto process credit cards, debit cards, HSA/Flex cards and ACH transactions for FREE. To ensure compliance, this solution was developed in collaboration with FDCPA expert and industry leaders in compliance.
A Compliant "No Fee" Model for Your Agency
No doubt about it… collections merchants operate in one of the most highly scrutinized and regulated industries in the U.S. Achieving and maintaining adherence to the myriad of processing guidelines (FDCPA, TCPA, FCRA, HIPAA, PCI, CFPB, etc.) is a labor-intensive but crucial job for agencies.
Then, on top of government regulations, there are card brand rules that have to be followed to ensure payments made using Visa, Mastercard, Discover, AMEX, HSA and other cards continue without interruption.
The importance of staying in compliance with all of these requirements as a way to help mitigate risk, but more importantly to ensure that agencies can process payments promptly and continually. Through our affiliation with Base Commerce and their No-Cost-to-Biller™ solution, we are happy to be able to offer Collection Agencies the best solutions in the Industry!
How "No Cost to Biller" it Works
It’s simple. Whether the transaction is processed through an agent, web portal, or IVR, a service fee is assessed for each transaction.
For example, if your consumer pays $100 with a credit card, the principle amount of $100 is processed by your agency and the service fee is processed by our Base. The service fee is charged as a separate transaction and subsidizes your agency’s processing cost, which means your payment processing is FREE.
Not sure if your consumer’s state supports the NCTB model?
No worries—this system can programmatically determine if the consumer resides in a fee-restricted state. If so, standard processing will be processed in that transaction.